4K IPTV CANADA

Menu

Privacy Policy

Privacy Policy – IPTV Canada

At IPTV Canada, we respect your privacy and protect your personal information on 4k-iptv-canada.com and related pages we operate. We collect only what we need to provide and improve our IPTV services, and we handle data lawfully, fairly, and transparently.

1) Who We Are

“IPTV Canada”, the controller of your personal data for this website and our IPTV subscription services. For any privacy question, contact us:

2) Information We Collect

  • Account & Order Data: name (or alias), email, WhatsApp/phone (optional), plan purchased, transaction reference (no full card data stored).
  • Service Data: playlist/portal credentials (M3U/Xtream Codes), device/app info you share for setup.
  • Technical Data: IP address, browser type, basic device details, pages visited (for security and analytics).
  • Support Messages: messages you send via WhatsApp, email, or contact forms.

3) How & Why We Use Your Data

  • Service delivery: activate subscriptions, provide EPG/VOD access, troubleshoot issues.
  • Customer support: answer questions and resolve technical problems 24/7.
  • Security & fraud prevention: protect accounts, detect misuse or unauthorized sharing of credentials.
  • Legal compliance: meet applicable laws and enforce our Terms of Use.

4) Legal Bases for Processing

We process personal data based on: contract (to provide the service), legitimate interests (security, service improvement), consent (when you opt-in), and legal obligations (record-keeping, fraud prevention).

5) Cookies & Analytics

We may use essential cookies for site functionality and basic analytics to improve performance. You can control cookies through your browser settings. Blocking essential cookies may impact site features (checkout, login, or support forms).

6) How We Share Your Data

We do not sell, trade, or rent your personal information. We may share limited data with trusted providers (e.g., payment processors or support tools) solely to operate our services, under confidentiality and data-protection obligations. We may also disclose data if required by law.

Payment safety: We never store your full credit card details on our servers.

7) Data Retention

We keep personal data only as long as needed to deliver your subscription, comply with legal requirements, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize the information.

8) Security Measures

We apply industry-standard safeguards (encryption in transit, access controls, hardened hosting) to reduce risks of loss, theft, unauthorized access, or alteration. No method of transmission or storage is 100% secure, but we continuously improve our protections.

9) Your Privacy Choices & Rights

  • Access, correct, or delete your personal information (subject to legal exceptions).
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your data (data portability).

To exercise rights, contact us via WhatsApp or Contact Page. We will respond within a reasonable time frame.

10) Third-Party Links

Our website may link to external sites not operated by us. We are not responsible for their content or privacy practices. Please review their policies before submitting any data.

11) International Data Transfers

Where data is processed outside your country, we ensure appropriate safeguards are in place (e.g., contractual protections) to protect your information.

12) Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from children under the legal age in their jurisdiction. If you believe a child has provided data, contact us to remove it.

13) Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. Your continued use of the site means you accept the updated policy.

14) Contact Us

By using our website and services, you agree to this Privacy Policy and our data practices.
Last updated: November 2025

Scroll to Top
Free Trial