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Refund Policy

Refund Policy – IPTV Canada

1. Overview

At IPTV Canada, customer satisfaction is our top priority. We aim to provide a smooth, reliable IPTV experience with instant activation and 99.9% uptime. This Refund Policy explains when and how refunds can be issued for IPTV subscriptions purchased on 4k-iptv-canada.com.

By purchasing a plan, you agree to the following terms and conditions regarding refunds, cancellations, and service guarantees.

2. Money-Back Guarantee

We proudly offer a 10-Day Money-Back Guarantee on all IPTV subscriptions. If your IPTV Canada service does not work as described or you encounter unresolvable issues, you can request a full refund within 10 days of purchase.

  • Purchase must be made directly through our official website.
  • You must contact our support team for troubleshooting before requesting a refund.
  • Refunds apply only if login details are not shared or misused.

3. Non-Refundable Situations

  • Requests made after 10 days of activation.
  • Purchases from unauthorized resellers or third-party websites.
  • Incorrect information provided during setup (device or format mismatch).
  • Connectivity issues caused by your own internet or VPN use.
  • Refusal to cooperate with support troubleshooting steps.
  • Temporary downtime due to maintenance or updates.

4. How to Request a Refund

To request a refund, contact our team within 10 days of purchase using one of the methods below:

Please include your order number, email address, and a short description of your issue. Refunds are processed within 3–7 business days after verification.

5. Trial Accounts & Renewals

Free Trials: Our free trial lets you test compatibility before purchase. Refunds are not granted for issues that could have been identified during the trial period.

Renewals: Renewals are final sales. Refunds are only possible if the renewed service fails to activate or work as intended.

6. Service Cancellations

You may cancel your IPTV Canada subscription anytime before renewal. Cancellations stop future billing but do not trigger automatic refunds. To cancel, contact us through WhatsApp or the Contact Page.

7. Our Commitment

At IPTV Canada, we value transparency and trust. Our servers are monitored 24/7 to ensure minimal downtime and smooth performance. Our support team is available 24/7 to assist with activation, troubleshooting, or refund requests.

8. Contact Information

📞 WhatsApp: +212 715 300 836
📧 Email: support@4k-iptv-canada.com
🌐 Website: https://4k-iptv-canada.com

*This Refund Policy was last updated on November 2025. Terms are subject to change to comply with Canadian consumer protection standards.

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